SUPPORT
Enhancing your brand and powering productivity
With our support services, customers’ brands are enhanced – impressing visitors and attracting and retaining talent. Our engaged and skilled people care about the people they support, always adding a human touch to create places that delight employees and power their productivity.
OUR SERVICES
A welcoming, well-run place for all people
Through front and back office services, we create memorable service moments and great workplace experiences for your employees and visitors, inspiring a stronger connection to your place and increasing loyalty to your brand. Our visitor and employee services are flexible and adaptable to any industry – architected to fit your business strategy and meet the needs of your workplace.
Front desk & reception services
The front desk and reception services provide a positive and lasting experience as visitors and employees enter your building. In addition to supporting the security of your premises, the service enables visitors to feel relaxed and cared for as they begin their stay or visit the building for meetings or events.
Concierge services
Our work begins with understanding your needs throughcomplex life management and mechanical & electrical infrastructure assessments. Our technicians are specifically trained in unique, varied construction requirements and processes, supporting all building fabric maintenance and remedial activities and addressing specific Original Equipment Manufacturer (OEM) requirements.
Executive & administrative support
Our executive and administrative support creates value for your business through skilled administration teams who maximise the efficiency of your people and talent through document production, diary management and travel & expenses support amongst other areas.
Meeting & conference management
Leveraging the latest technologies and with the careful management of meeting and conference spaces, our engaged teams support the efficiency and optimisation of the meeting and conferencing space and audio-visual equipment. We enable your employees to focus on their business interactions whether in internal meetings or hosting guests and VIPs.
Mail & courier services
Through the efficient distribution of mail and packages throughout your buildings and proactive courier management, we ensure your employees can receive and send documents promptly.
Switchboards & service desks
Your call services experience is reinforced through the professional and efficient service that our switchboard and service desk teams provide – enabled by the latest telephony technology to minimise costs and enhance customer communication.
Document Services
Our optimised approach to document services includes the utilisation of digital document systems and electronic archiving and retrieval methods. We maximise the space utilisation of your environments and the efficiency of your employees to help ensure your data and information is securely handled.
Experience curation & management
Great workplace experiences help connect people and places, linking your organisation’s vision and culture to employee well-being and engagement. With our dedicated teams – including experience managers, innovation leads and health & well-being experts – we curate the workplace to increase productivity, creativity and loyalty, enabling you to attract, retain and leverage a talented and empowered workforce.
Contact JSONS
Are you are interested in our services or do you have questions about something else?
We are here to help.
WHY CHOOSE JSONS?
People make places, places make people
Our visitor and employee services are made possible by people who care – trained, equipped, motivated and working to high standards. As your partner in creating great places, we offer decades of experience and global expertise and consistency in support services. This means:
- Attracting and retaining service-minded people with the right talent, skills and attitude to deliver consistently memorable service experiences.
- Investing in employee development programmes, as well as sharing best practices across our worldwide organisation.
- Incorporating world-class JSONS service concepts, technology and intelligent workplace solutions to meet your specific needs and to curate memorable experiences for your people and guests.
- Offering cost-effective support services, while ensuring compliance with health, safety and environmental regulations across industries and regions.
- Leveraging the synergies of one supplier who knows your organisation – with a unified JSONS team working together to make your locations the best they can be.
Appointing JSONS to provide reception services was the best decision I have ever made.
– Financial Technology Company
Our offerings